Oceania Cruises Includes Gratuities For All Guests As It Unveils Your World Included New Value Promise
Gratuities, gourmet specialty dining, sodas, specialty coffees and
teas, and WiFi are all included in the new bundle of value-packed amenities
Miami, FL - September 5, 2024 - Oceania Cruises®, the
world’s leading culinary- and destination-focused cruise line, has unveiled Your
World Included™, its new brand value promise that features an updated
selection of always included amenities for all guests across the globe, cementing
its brand promise, Your World.
Your Way.®
As part of Your World Included, all
guests will now receive included shipboard gratuities for stateroom attendants,
butlers, and dining waitstaff automatically in their cruise fare. Previously, gratuities
had been included selectively as travel partner or loyalty club amenities or
for guests from certain regions of the world.
- WiFi;
in-room dining; fruit smoothies, gelato and artisan ice cream; group fitness
classes; and laundry services.
The updated inclusions will begin on
October 1, 2024, for all new reservations on sailings departing on or after
January 1, 2025. The line’s current simply MORE™ offering will end on
September 30, 2024, meaning that a shore excursion credit and beverage package will
no longer be automatically included.
The
change has come following guest feedback highlighting that while they
enjoyed the simply MORE inclusions, they would rather global
guest inclusions focused on what mattered most. At the top of this list was
always included gratuities for all guests.
“Oceania
Cruises’ promise to show our guests Your World. Your Way has been at the
heart of our business since we launched more than 20 years ago. The change has come following feedback from guests, highlighting
that they would prefer that we include amenities valued by all versus amenities
valued by some. Not surprisingly, our guests place the greatest value on our
core inclusions such as free specialty dining and free WiFi; including
gratuities creates the richest possible array of amenities and benefits for our
guests globally,” said Frank
A. Del Rio, President of Oceania Cruises. “It also gives us a clearly defined position in the cruise sector as the
leading ultra-premium line of choice, offering outsized value to our guests.”
Based on a 10-day cruise, guests will
receive always included amenities valued at more than $1,800 per stateroom when
compared to premium cruise lines. This figure is based on average charges made
for gratuities, WiFi, non-alcoholic beverage packages, and specialty dining
reservations.
“Here at
Oceania Cruises, we’ve always been renowned for our warm and authentic service;
it’s part of the intangible magic of sailing on board one of our small,
luxurious ships. I’m delighted that we are adding in gratuities for all guests,
as our dedicated onboard team is working for guests’ smiles – not their tip. Making
every interaction with our guests count is our service culture mantra,” said
Del Rio.
The generous suite of always included
amenities through the new Your World Included brand value promise in
full:
- Gourmet
Specialty Restaurants: A variety of distinctive, open-seating restaurants, all
at no additional charge.
- In-Suite
and In-Stateroom Dining: Our hot and cold in-room dining selections are sublime
and complimentary.
- Unlimited
WiFi: Starlink®
connectivity affords much quicker upload and download speeds.
- Sodas,
Specialty Coffees & Teas: Whether at a restaurant, lounge or Baristas
coffee bar, it’s always free.
- Still
& Sparkling Vero Water®: Unlimited, eco-friendly and great tasting, the
gold standard of still and sparkling water.
- Juices,
Smoothies & Gourmet Ice Cream: Cold-pressed juices, fruit smoothies,
homemade gelato and gourmet ice creams are always included.
- Group
Fitness Classes: Choose from a selection of free classes at Aquamar® Spa + Vitality Center.
- Laundry
Services?: With
free launderettes included along with laundry services and pressing for
Concierge and Suite levels, you’ll always look your finest. ?
- Shipboard
Gratuities: Our people make the difference – they work for your smile, not for
your tip.
Guests can personalize their vacation
experience with extras such as air transportation and transfers, shore
excursions, or a beverage package, to be added according to preference.
For additional information on Oceania
Cruises’ small-ship luxury product, exquisitely crafted cuisine and expertly
curated travel experiences, visitOceaniaCruises.com, call 855-OCEANIA, or speak with a professional travel advisor.
About Oceania Cruises
Oceania
Cruises is the world’s leading culinary- and destination-focused cruise line.
The line’s eight small, luxurious ships carry a maximum of 1,250 guests and
feature The Finest Cuisine at Sea® and destination-rich itineraries
that span the globe. Expertly curated travel experiences are available aboard
the designer-inspired, small ships, which call on more than 600 marquee and
boutique ports in more than 100 countries on seven continents, on voyages that
range from seven to more than 200 days. Oceania Cruises has two additional
ships on order scheduled for delivery in 2027 and 2028 or 2029[1]. Oceania Cruises is a
wholly owned subsidiary of Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH). To
learn more, visit www.nclhltd.com.
Delivery for the second Oceania Cruises ship is contractually scheduled for the
fourth quarter of 2028, but may be delayed to 2029.
CONTACT: (For Media Professionals Only)
Alexis Whitley | MMGY 501-351-2201 | oceaniacruisespr@mmgy.com